Inter, one of the largest digital financial institutions in Brazil, has taken a strategic step to strengthen the efficiency and governance of its back-office operation with the support of Numen and SAP Cloud ERP Private Edition.
With a constantly growing operation and a strategy focused on scalability, the bank needed to evolve its SAP environment to ensure greater standardization, reduced technical complexity and a structure prepared for the future.
In this article, you will understand the challenges faced by Inter, Numen’s role in the project, the benefits already achieved and how this journey is helping the company build a more efficient, scalable and sustainable SAP environment.
Who is Inter?
Inter is a digital financial institution with national and international operations and accelerated growth, offering complete financial solutions for individuals and companies.
To support its internal operations, the bank uses SAP as its back-office platform, supporting critical processes such as:
- Finance (FI)
- Controlling (CO)
- Materials Management (MM)
This environment is essential to ensure governance, operational efficiency and support for the company’s growth.
Inter’s challenge: evolving the back office with more governance and scalability
As its operation evolved and business complexity increased, Inter identified the need to review its back-office environment.
The company was looking for a model that could provide:
- Greater operational scalability
- More adherence to SAP best practices
- Reduced technical complexity
- More structured governance
- A solid foundation for continuous evolution
There was also a clear concern about avoiding excessive customization growth, a common scenario in ERP projects that can increase costs, make updates more difficult and compromise the long-term sustainability of the environment.
Faced with this scenario, it was essential to adopt a robust, secure and future-ready solution.
The solution: SAP Cloud ERP Private Edition with Numen
To meet these objectives, Inter chose SAP Cloud ERP Private Edition, aligning the evolution of its environment with the company’s strategy of maintaining a more standardized, scalable and future-ready architecture.
The decision took into account factors such as:
- High level of standardization
- Scalability
- Security
- Flexibility for future evolution
- Greater adherence to SAP standard
The company was also looking for a partner capable of leading the project with a consultative approach, technical expertise and a focus on operational efficiency.
Why did Inter choose Numen?
The choice of Numen was mainly based on the combination of experience in complex SAP projects, consultative support and a strong focus on more sustainable environments.
Experience in complex SAP projects
Numen has strong experience in highly critical SAP projects and complex corporate environments, supporting companies in transformation, modernization and system evolution journeys.
Focus on standard and clean core
From the beginning, the project strategy was to prioritize the use of SAP standard as much as possible, reducing dependencies on custom developments and strengthening the sustainability of the environment.
Consultative approach
More than a technical implementation, Numen supported decisions related to architecture, governance and environment evolution, always focusing on operational efficiency and reduced complexity.
How the SAP Cloud ERP Private Edition implementation was conducted
The implementation was guided by a clear principle: minimize customizations and ensure a sustainable environment in the long term.
In practice, this meant:
- Only 3 or 4 extremely specific custom developments
- Rigorous evaluation of any requirement outside the SAP standard
- A solid governance structure for change approvals
- Continuous prioritization of clean core
This approach made it possible to create a cleaner environment, with less technical complexity and greater readiness for continuous evolution.
The implementation brought important gains to Inter:
More standardized and stable environment
The reduction of customizations brought more predictability and consistency to the system, making it easier to sustain and evolve the SAP environment.
Reduced technical complexity
With greater adherence to SAP standard, the environment became easier to maintain, update and evolve over time.
Greater governance over changes
The project strengthened the processes for evaluating and approving changes in the system, bringing more control over the evolution of the environment.
Greater clarity for teams
The clean core strategy encouraged decisions more aligned with the business and less dependent on unnecessary customizations.
Better cost control
The reduction of custom developments also contributed to greater control over maintenance and environment evolution costs.
The role of clean core in Inter’s strategy
One of the central points of the project was the adoption of the clean core strategy.
This concept aims to keep the ERP core as close as possible to SAP standard, reducing the negative impacts caused by excessive customizations.
In practice, this generates benefits such as:
- Simpler updates
- Lower operational risk
- More security
- Reduced maintenance costs
- Faster environment evolution
For fast-growing companies, this approach becomes essential to ensure scalability without adding unnecessary complexity.
What does Inter’s case represent for the market?
Inter’s project reflects an increasingly strong movement among companies looking for:
- More sustainable ERP structures
- Reduced complexity
- More governance
- Operational scalability
- Environments prepared for continuous evolution
Organizations are prioritizing more efficient operating models, aligned with best practices and prepared to keep up with the pace of the business.
Do you want to evolve your SAP operation with more efficiency and governance?
Numen can support your organization in building more sustainable, scalable SAP environments prepared for the future.
